Below is Section 1557 of the Affordable Care Act. You’ll also find links to twelve additional languages below the English version.
Section 1557 of the Affordable Care Act
Discrimination is Against the Law
Baylor Scott & White Texas Spine and Joint Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Baylor Scott & White Texas Spine & Joint Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Baylor Scott & White Texas Spine & Joint Hospital:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
o Qualified sign language interpreters
o Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
o Qualified interpreters
o Information written in other languages
If you need these services, contact Aaron Fleet. If you believe that Baylor Scott & White Texas Spine & Joint Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Aaron Fleet, 1814 Roseland Boulevard, Tyler, Texas 75701, 903-525-3375, or firstname.lastname@example.org. You can file a grievance in person or by mail, or email. If you need help filing a grievance, Aaron Fleet is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 1-800-537-7697 (TDD)
Complaint forms are available at: